How Caudalie lifted online revenue in weeks with Zenyt

Within just 12 weeks, Zenyt delivered measurable business impact for Caudalie

• €700k incremental revenue generated, contributing +2.8% to annual online sales run-rate.
• €300k safeguarded by preventing promo-code errors and out-of-stock offers.
• +15% conversion uplift on catalogue pages where imagery or copy corrections were applied.
• ROI in under 2 weeks, with subscription cost recovered after the first fixed email drop.
• 95% reduction in QA effort, freeing the team to focus on launches rather than spreadsheets.

Before Zenyt, small errors created outsized losses: a single broken promo link could wipe out €20–50k in a day, and one missed code in Belgium nearly derailed a major launch. Mismatched product data like SPF claims or ingredient lists cut trust and dropped conversions by up to 15%.

Just days before a major marketing campaign was set to go live on the Belgium site, Zenyt AI detected two high-impact issues: the main offer link was broken, and the promotional code hadn’t been activated. Left unchecked, shoppers would have hit a dead end, costing the brand both revenue and trust.

Thanks to the alert, the ecommerce team fixed the link, activated the promo code, and launched the campaign on time, without losing momentum.

A best-selling Caudalie product was featured in the homepage carousel, but its product video wasn’t showing. Zenyt AI caught the issue before peak weekend traffic. Without the video, most shoppers simply scrolled past.


This wasn’t just a broken element. The ecommerce team had invested time and resources into producing a high-quality video designed to boost engagement and conversions. Videos play a critical role in purchase decisions, offering richer product storytelling than static images.


Once restored, the impact was immediate: higher engagement, a +13% lift in conversion rate for the affected SKU, and a ripple effect across the entire bundle.

A Caudalie sunscreen listed SPF 50 in the description but displayed an SPF 30 badge on the product image. This inconsistency left shoppers unsure which information to trust — causing many to abandon the page entirely.


Zenyt AI flagged the mismatch, enabling the ecommerce team to quickly correct the product details and visuals. By aligning the text and imagery, the listing regained accuracy, reduced confusion, and restored shopper confidence.

Within 10 days Caudalie onboarded Zenyt.ai’s always‑on AI agents no custom development required:

1. Semantic integrity agent – natural‑language models reconcile every title, ingredient, size, SPF, price and discount rule with the official catalogue and promo calendar.
2. Visual quality agent – computer‑vision models validate hero and carousel images for brand compliance, localisation, and recency.
3. Promotion integrity agent – executes thousands of synthetic check‑outs to ensure coupons, bundles and thresholds behave before each campaign launch.
4. Action centre & Teams notifications – only actionable opportunities reach the team for rapid fixes.