How LG protected margins and captured $900,000 in revenue by letting AI agents safeguard every product page 24 / 7

Within 10 days LG activated Zenyt.ai’s always-on AI agents—no custom development required.

$900k
EBITDA safeguarded
+10%
CR uplift
2,100
Working hours saved
With 
Girish Joshi
 & 
Arthur Pentecoste

LG Before Zenyt

Before Zenyt, every product refresh or promotion created material revenue risk:

  • Pricing drift – disconnected data feeds pushed some SKUs live $100–600 too high or too low, silently eroding EBITDA or triggering price-match claims.
  • Missing warranty & add-on blocks – premium-care and upsell widgets disappeared from PDPs, cutting attachment-rate and average order value.
  • Incorrect specifications – fridge dimensions, oven capacities and energy ratings were occasionally wrong, driving avoidable returns and negative reviews.

With 1 500 SKUs replicated across regional pages, even a 0.5 % error rate meant dozens of high-impact defects—directly draining seven-figure revenue each quarter.

EBITDA safeguarded
$900k
CR uplift
+10%
Working hours saved
2,100
Zenyt Impact

Impact Timeline

Within 10 days LG activated Zenyt.ai’s always-on AI agents—no custom development required:

  1. Pricing integrity agent – reconciles every live price, strike-through and promo badge with the master pricing file hour-by-hour.
  2. Merchandising completeness agent – verifies warranty, financing and bundle widgets are present and localised on each PDP.
  3. Specification accuracy agent – cross-checks titles, sizes, features and energy labels against ERP tech sheets.
  4. Action centre & Microsoft Teams alerts – only actionable opportunities reach the e-commerce team, with deep-links to the Magento console for one-click corrections.
“Zenyt closed the gaps between our pricing, content and merchandising systems faster than any platform we’ve tried. In weeks we saw real dollars flow back to the P&L.”
Girish Joshi
Head of E-commerce, LG Electronics
Spotlight 1

Wrong price on a slide-in oven

AI agent flagged a $200 under-price minutes after publication. Margin leak was closed before checkout, preserving high-five-figure EBITDA on that model line.

Spotlight 2

Missing warranty options on a microwave

Warranty selector and premium-care upsell were absent. Zenyt restored the block, lifting attachment-rate by +4 pp and adding $29 AOV.

Type image caption here (optional)
Spotlight 3

Incorrect fridge capacity in title

Title showed the wrong cubic-foot size, risking returns and poor reviews. Fix reduced return enquiries and safeguarded $120 k logistics cost over the season.

Write your Story with Zenyt

Book a call with our team to discover how AI-driven insights can transform your store and drive measurable results.