LG Before Zenyt
Before Zenyt, every product refresh or promotion created material revenue risk:
- Pricing drift – disconnected data feeds pushed some SKUs live $100–600 too high or too low, silently eroding EBITDA or triggering price-match claims.
- Missing warranty & add-on blocks – premium-care and upsell widgets disappeared from PDPs, cutting attachment-rate and average order value.
- Incorrect specifications – fridge dimensions, oven capacities and energy ratings were occasionally wrong, driving avoidable returns and negative reviews.
With 1 500 SKUs replicated across regional pages, even a 0.5 % error rate meant dozens of high-impact defects—directly draining seven-figure revenue each quarter.
Impact Timeline
Within 10 days LG activated Zenyt.ai’s always-on AI agents—no custom development required:
- Pricing integrity agent – reconciles every live price, strike-through and promo badge with the master pricing file hour-by-hour.
- Merchandising completeness agent – verifies warranty, financing and bundle widgets are present and localised on each PDP.
- Specification accuracy agent – cross-checks titles, sizes, features and energy labels against ERP tech sheets.
- Action centre & Microsoft Teams alerts – only actionable opportunities reach the e-commerce team, with deep-links to the Magento console for one-click corrections.
Wrong price on a slide-in oven
AI agent flagged a $200 under-price minutes after publication. Margin leak was closed before checkout, preserving high-five-figure EBITDA on that model line.

Missing warranty options on a microwave
Warranty selector and premium-care upsell were absent. Zenyt restored the block, lifting attachment-rate by +4 pp and adding $29 AOV.

Incorrect fridge capacity in title
Title showed the wrong cubic-foot size, risking returns and poor reviews. Fix reduced return enquiries and safeguarded $120 k logistics cost over the season.

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