How a global skincare leader lifted online revenue in weeks by letting AI agents safeguard every product page 24 / 7

Client

Rooted in the vineyards of Bordeaux, Caudalie is a French skincare company with a commitment to natural beauty and environmental responsibility. Founded in 1995, Caudalie harnesses the antioxidant power of grape-derived ingredients to create effective, luxurious skincare.

Before Zenyt

Before Zenyt, every campaign carried significant revenue exposure:

With 100 SKUs replicated across 21 sites, even a 1% error rate meant hundreds of high-impact defects—directly draining six-figure revenue each quarter.

Caudalie with Zenyt.ai

Within 10 days Caudalie onboarded Zenyt.ai’s always‑on AI agents no custom development required:

Project Results

Before Zenyt, every campaign carried significant revenue exposure:

€700k

incremental revenue in the first 12 weeks, adding roughly +2.8% to annual online sales run-rate.

€300k

safeguarded by catching promo-code failures and out-of-stock offers within 12 weeks

+15%

conversion-rate uplift on the 10 % of catalogue pages where imagery or copy was corrected

ROI < 2 weeks

subscription cost recovered by the first fixed email drop

-95% QA effort

Team freed to focus on launches, not spreadsheets

“In less than a quarter we moved from chasing mistakes to scaling campaigns with confidence. Zenyt pays for itself every single week.”

Caroline de Jenlis

Global Head of E‑commerce at Caudalie

Spotlight Examples

Example 1

Broken offer link and missing coupon discovered just before a major campaign launch

Just days before a key marketing campaign was set to go live on the Belgium site, Zenyt AI flagged two critical issues: the main offer link was broken, and the promotional code hadn’t been implemented. If left unnoticed, customers would’ve been met with a dead end.

Thanks to the alert, the ecommerce team acted quickly. The link was restored, the promo code activated, and the campaign launched on schedule — without losing momentum.

Why it matters?

• Cart abandonment from when code is missing
• Shopper frustration from missing deal

Example 2

Broken offer link and missing coupon discovered just before a major campaign launch

Just days before a key marketing campaign was set to go live on the Belgium site, Zenyt AI flagged two critical issues: the main offer link was broken, and the promotional code hadn’t been implemented. If left unnoticed, customers would’ve been met with a dead end.

The image was restored in time, and the results were instant. More clicks, more conversions, and a ripple effect across the entire bundle.

Why it matters?

• Cart abandonment from when code is missing
• Shopper frustration from missing deal

Example 3

SPF mismatch detected between product badge and description

A sunscreen product claimed SPF 50 in the description but showed a SPF 30 badge on the image. Customers were unsure which to trust — and many exited the page.

Zenyt AI caught the inconsistency. The visual and text were aligned, restoring accuracy and confidence in the listing.

Why it matters?

• Cart abandonment from when code is missing
• Shopper frustration from missing deal